Terms and Conditions

General

  1. You must be 19 or older to try, purchase, or use these products.
  2. The customer acknowledges that nicotine is an addictive, potentially habit forming substance and may adversely affect circulatory and/or pulmonary function. Any nicotine containing products that are sold or resold by PGVG LABS are designed to deliver a similar pharmacological and physiological experience as compared to a cigarette and with a similar impact on health. If any side effects, or possible side effects are experienced, use of the product should be ceased immediately and a physician consulted.

Shipping

  1. We provide free Canada Post Expedited for shipping on all domestic orders with a minimum Grand Total of $1000 wholesale
    And 100$ for retail.
  2. International shipping rates and delivery times may vary. All international orders ship via Canada Post Expedited. Estimates are available during checkout when purchasing on www.pgvglabs.com
  3. When shipping internationally, we are not responsible for knowing the Customs Policies of the countries you select to ship our product to. Shipping costs will not be included in the refund if your order does not pass inspection at the point of entry and is returned to, PGVG LABS Online, the sender. In addition, we are not responsible for any exchange rate fees you might incur due to refunding your order.
  4. We are not responsible for items lost in transit, items sent to the wrong address, nor international fees charged by your country or third parties.
  5. Missing and damaged items must be claimed within 7 days of “Delivered” status update via the tracking information.

Warranty

  1. All sales on E-liquids and products are final without exception; With e-liquids, taste is subjective, therefore e-liquids that have been opened and/or used can not be exchanged for another flavor or returned.
  2. Customers are responsible for return shipping unless they have been sent the wrong product.

Questions pertaining to anything in our terms of service may be sent to this address for assistance: order@pgvgdistribution.com